About Me
Career Objective
Passionate software developer driven to build AI-powered solutions that solve real-world problems and drive meaningful innovation. I thrive at the crossroads of creativity and code, constantly learning and experimenting to push boundaries.
Focused on crafting intelligent, impactful technology that improves lives and shapes a smarter future.
Education
B.Tech Information Technology
Coimbatore Institute of Technology
2021-2025 • CGPA: 8.77
HSC (CBSE)
Vidhya Niketan Public School
2021 • 92.8%
SSLC (CBSE)
Vidhya Niketan Public School
2021 • 93.2%
Skills & Expertise
Programming Languages
Frontend Lineup
Backend & APIs
Databases & Storage
AI Arsenal
Toolkits
Version Control
Always exploring & adding new technologies...
Featured Projects
Experience
Agentic AI-Powered Customer Support Agent
Quadrasystems.net • Feb 2025 - Present
Built an enterprise-grade AI system that automates customer support processes, integrating Microsoft Graph API for email handling, GPT-4-omni for classification, and Azure AI Search for instant solution retrieval.
Reduced manual workload by over 80% and achieved 70% faster response times, saving 200+ man-hours monthly.
Integrated Microsoft Graph API to automate email processing, ticket creation, and status updates.
Used Azure OpenAI GPT-4-omni for intelligent ticket classification, summarization, and priority scoring.
Implemented Azure AI Search with semantic and vector indexing to retrieve knowledge base answers instantly.
Developed a Next.js + React.js admin dashboard for real-time monitoring and management.
Designed a Python + FastAPI backend for scalable, high-performance REST APIs and background tasks.
Leveraged Azure Cosmos DB for real-time data storage and analytics dashboards.
Certifications Showcase
Hackathons & Competitions
1st Place - Internal Hackathon
Coimbatore Institute of Technology • March 2023
Secured first position in the Internal Hackathon for Smart India Hackathon organized by the Association of Information Technology at CIT.
1st Place - AI Hackfest 2024
Coimbatore Institute of Technology • August 2024
Won first place in AI Hack-Fest 2024 organized by Career Guidance and Counseling cell and Department of Information Technology.
Dark Pattern Buster Hackathon
Team DOTPY • 2023
Recognized for highly competitive and innovative solution in the Dark Patterns Buster Hackathon as part of team DOTPY from CIT.
Code O'Clock Hackathon
24-Hour Hackathon • June 2023
Successfully participated in the 24-hour hackathon organized by Department of Artificial Intelligence and Data Science at CIT.
Conferences & Publications
ICESC Conference 2024
IEEE Xplore International Conference • August 2024
Presented paper on "Translation Tool for Alternative Communicators using Natural Language Processing" at 5th International Conference on Electronics and Sustainable Communication Systems.
ETCST Conference 2024
State Level Conference • July 2024
Presented paper on "Translation Tool for Alternative Communications" at state level conference on Emerging Trends in Computer Science & Technologies at VTU Regional Centre.
Technical Workshops
Accolades
Symposium Chairman
March 8,9 2024
Chaired the Symposium - Astranova 2K24 of the IT Dept. at CIT
1st Place in Hackfest
August 2024
Translation Tool for Alternative Communicators
1st Place in Internal Hackathon
September 2023
Project CONSTRA - Dashboard for real-time construction monitoring using IoT devices
1st Place in Internal Hackathon
March 2023
Moving Vehicle Detection using RFID
Dark Pattern Buster Awards
March 2024
for Smart India Hackathon
Let's Build Something Amazing Together
Ready to turn ideas into reality? Let's connect and create the future!